when will replacement be available?
NothappyinAZ
8/5/2022
I only got a few ice cubes out of my new ice maker and it has not filled the bin.Please advise how to fix.Very disappointed that Lowes sold me an icemaker just a few days ago that had been recalled!! When will a new ice maker for my refrigerator be available?
Originally posted on frigidaire.com
No, I do not recommend this product
Do not purchase expensive junk
TravisJ
7/28/2022
I purchased a Frigidaire refrigerator with top mount freezer from Home Depot. The icemaker that was recommended and sent out was not compatible. I was told the compatible one was discontinued. I found one online to purchase. It was installed and would not make ice. The company did not want to take it back because it had been installed even though it did not work. I am having to pay return shipping which does not seem fair considering it was a defective product. When the wrong ice maker was returned to Home Depot the salesman said Frigidaire ice makers do not work. I have invested a lot of time, effort and money on a new refrigerator and still do not have an ice maker. I would not recommend this brand or at the least make sure the refrigerator has the ice maker installed as the kits are expensive junk that Frigidaire should be ashamed of selling.
Originally posted on frigidaire.com
No, I do not recommend this product
Ice maker shut off arm.
Ice maker arm
7/23/2022
I have a question about the arm that's shuts off ice maker when full. The arm on my ice maker is always in the UP position. Not sure if that is correct. I am still making ice but will it shut off when the ice Ben is full.
Originally posted on frigidaire.com
No, I do not recommend this product
Terrible product
Linda2819
7/2/2022
I found out only after getting my fridge that the ice maker was not available. Waited over a month and what I received the IM117000 is a piece of junk. It is slow and makes very small ice cubes using a tray not much bigger than a dollar bill, nowhere near 2lbs a day. I am frustrated that Fridgidaire is charging 153.00 for this product that clearly does not work and they are not listening. The result I am returning the entire fridge and going to GE who still provides the previous style ice maker. Fridgidaire, stop being so cheap!If you are a customer looking for a fridge, be aware of this as if you have more than one person using ice, this will NOT provide what you need.Sellers of this product, I would not be recommending this to my customer and you should be warning your customers who are purchasing a Fridgidaire Fridge that this issue exists.
Originally posted on frigidaire.com
No, I do not recommend this product
Bought New Refrigerator and Now Ice Maker is Unavailable
Be12
6/21/2022
I love the refrigerator but I am very unhappy that there no ice maker. I order from the website and was charged for a product that had been recalled have been trying to get a refund for 3 weeks now with no results. Very bad customer service. Will there be a replacement ice maker for the IM11700?
Originally posted on frigidaire.com
No, I do not recommend this product
Bought new fridge and now there is no ice maker for it !!
Where is the ice mak
6/19/2022
Just purchased a new gallery top freezer fridge only to find out the ice maker was discontinued and there is no replacement!! This was not and inexpensive purchase and I would not have made it had I known this.
Originally posted on frigidaire.com
No, I do not recommend this product
Ice sticks together
Zan3
6/17/2022
Ice sticks together if u dont use ice promptly. I'm tired of picking ice with s butter knife. Needs to fix issue or come up with a replacement for customers who paid for this expensive defect.
Originally posted on frigidaire.com
No, I do not recommend this product
Need a resolution to this ice maker not being available. When is Frigidaire going to have a replacement model????
BruceWayne
5/27/2022
Need a resolution to this ice maker not being available. When is Frigidaire going to have a replacement model????
Originally posted on frigidaire.com
No, I do not recommend this product
Icemaker
Cbardo
5/18/2022
Love the refrigerator, however found out afterwards that the icemaker that was sent with my delivery was not the right one for this refrigerator and that the correct one is on recall due to issues. So now I have a refrigerator that I cannot get an icemaker for.
Originally posted on frigidaire.com
No, I do not recommend this product
Product Not Available
bigdoogie57
5/13/2022
Website will confirm your order and charge your credit card, but product not available!
Originally posted on frigidaire.com
No, I do not recommend this product
Do not buy this Ice Maker / Chemical/plastic taste and smell
ReginaV
4/25/2022
I originally bought a Fridgidaire IM117000 ice maker for my lFFTR1835VW0 refrigerator. I have had nothing but constant problems and have been through 2 ice makers already. I followed directions and does out the first 3 full bins of ice on both ice makers and after weeks I still have a constant Plastic/ chemical taste and smell. Fridgidaire does not stand by their products or honor warranties. They do not care about the potential health risk involved. They only offer to give you 20% off their already overpriced products. Do yourself a favor and stay away from this company and Ice maker!!!!
Originally posted on frigidaire.com
No, I do not recommend this product
Not Working
Kevin Noterfonzo
2/5/2022
I bought this IM117000 from lowes. This is the second one I brought home had to return first one. It™™s been installed for 48 hours and made maybe 8 pieces of ice. The water lines have water in them the balance is all the way open. The ice maker barley fills with water. I have checked everything and it still doesn™™t make ice. I paid 899 for the refrigerator model-FFTR2045VS and 125 for the ice maker! What do I do????
Originally posted on frigidaire.com
No, I do not recommend this product
only 6 months in use
Dbc72
1/15/2022
It still makes ice, but there are leaks in 3 places that create these icicles that drip into the bin as they are forming and freeze all of the ice in bin together. Started with one leak, now we have 3. Wish I could give it 0 stars.
Originally posted on frigidaire.com
No, I do not recommend this product
Flex tray
Nic624
1/12/2022
The ice maker was easy to install and works good for me but it has a flex tray that will probably stop working with in a year or two and then you have to buy a new kit. They need to have a option to buy just the tray for a decent price.
Originally posted on frigidaire.com
No, I do not recommend this product
Terrible design
Steevo1
12/9/2021
I got a Frigidaire FFHT2045V which apparently takes this icemaker. I thought it took the IM116000 crescent shaped cube icemaker. But the design was changed to this flex tray plastic mold icemaker, which I had over 30 years ago and was awful. Does the IM116000 fit this refrigerator? I looked online and I found IM117000 units that are pictured as crescent shaped cube units and some are not. Was the design changed and does the old model have crescent shaped cubes and that will fit? How can I get the crescent shaped cube icemaker for this refrigerator?
Originally posted on frigidaire.com
No, I do not recommend this product
ICE MAKER TERRIBLE
Klcwallace
10/25/2021
REPLACING FOR THE 3RD TIME. TERRIBLE THAT I HAVE TO CONTINUE TO SPEND 300 A YEAR FOR ICE MAKE, WHICH WAS WHY I PURCHASED A NEW REFRIGERATOR. AND I TOOK THE WARRENTY AND STILL HAVE TO PAY OUT OF POCKET. TERRIBLE PRODUCE.
Originally posted on frigidaire.com
No, I do not recommend this product
Feast or Famine With This Ice Maker
Iceman77
10/14/2021
Absolutely ridiculous and inconsistent. This ice maker either produces an absolute ton of ice (nearly overflowing the bucket) or will go days/weeks barely produces a few little pieces.An ice maker shouldn't be this difficult.It should just make ice.
Originally posted on frigidaire.com
No, I do not recommend this product
No water going to ice maker
Granny Evie
9/12/2021
We got a new Fridgidaire and had this ice maker installed. It hasn™™t produced any ice. Nothing wrong with installation. Can someone explain what is the problem.
Originally posted on frigidaire.com
No, I do not recommend this product
Terrible
Shilohbeasley81
7/26/2021
We bought this 3 different times and all 3 times the install guys say it doesn't fit something needs to be done
Originally posted on frigidaire.com
No, I do not recommend this product
Why so complicated
Somethingfishy
7/24/2021
Just bought this fridge and installed the ice maker. A shame to drill into a new fridge after just getting it. Feels outdated already. Using an ice tray seems to old fashioned as well. Directions call for a philips screwdriver but definitely needed something stronger to pierce into the plastic interior of the freezer. Preferred the ice maker with the metal bar as the on off switch.
Originally posted on frigidaire.com
No, I do not recommend this product
Consistently bad reviews for this ice maker
jball
6/30/2021
It's a shame the fridge I wanted requires this ice maker since it obviously many problems. Please listen Frigidaire.
Originally posted on frigidaire.com
No, I do not recommend this product
Poor performance
carolyna
6/13/2021
Just installed and has not made more than a dozen small bits of ice in 3 days.
Originally posted on frigidaire.com
No, I do not recommend this product
Ice Maker
Riggins B
6/9/2021
Ice maker is great. It isn't too noisy and is functional. No complaints!
Originally posted on frigidaire.com
Yes, I recommend this product
Slow and small
walt 403
4/27/2021
AVOID!! the only scenario would be a one person household.
Originally posted on frigidaire.com
No, I do not recommend this product
Ice has a funny taste
Maverick432
4/5/2021
We have this unit installed in a FFTR1835VB model refrigerator. The ice has begun to have a very funny taste associated with it. We verified the fridge and freezer has no old, open food inside. We emptied the ice bucket and wiped it down. I don't believe this ice maker has a water filter with it so we aren't sure what step to try next and get this bad taste to go away. Thanks for the help!
Originally posted on frigidaire.com
No, I do not recommend this product
Ice maker not working after using months
pcstevenss
3/26/2021
Bought icemaker in 9/2020. Not working as of 3/21.
Originally posted on frigidaire.com
No, I do not recommend this product
How long?
Todd H1
3/23/2021
I just had this ice maker installed today. How long does it take for the ice maker to make it™™s first batch of Ice? I™™ve had the refrigerator plugged in for almost 3 hours now but still no ice. The green light is on.
Originally posted on frigidaire.com
No, I do not recommend this product
Light's on, no ice
CCCV
2/23/2021
Local hardware store installed it when the fridge was delivered a couple weeks ago and it never made a batch of ice to this day
Originally posted on frigidaire.com
No, I do not recommend this product
overall pleased with ice maker
papagee
1/19/2021
have been pleased overall with fridge and ice maker....question i have is has anyone complained or commented about having tiny minute metal shavings in your ice cup when you do crushed ice? my daughter has informed me this has happened a couple times to her already and want to know if anyone else has seen this?????
Originally posted on frigidaire.com
Yes, I recommend this product
Missing Part
Kevin_2
12/19/2020
I purchased the IM117000 top mount ice maker and it did not come with the 5304520537 Bracket for the 30 inch refrigerator. Everyone keeps handing me off to someone else saying that its a problem for another department
Originally posted on frigidaire.com
No, I do not recommend this product
Part missing from Ice Maker kit
Steph L
12/3/2020
I bought the ice maker kit (IM117000) per the recommendation for my 30" wide refrigerator, however spacer 5304520537 is missing from the kit. The ice maker will not work without this spacer. We keep getting the run around.
Originally posted on frigidaire.com
No, I do not recommend this product
Is there an on/off button?
olivia123
11/4/2020
I just moved into a place that came with a fridge and this ice maker. The ice maker is pretty much set up, except there is a sort of lever that is separated and next to it. I have been unable to make ice thus far. Where/how should I attach this lever? And is there an on/off button?
Originally posted on frigidaire.com
No, I do not recommend this product
Ice Maker light
Deuce S
9/3/2020
I have a question about this ice maker. I bought a FFHT1835VBO Frigidaire and I™™m disappointed that the freezer isn™™t lit. I need a flashlight to see what I have in the freezer. I have a IM117000 ice maker that will be installed when the people I bought it from can find one. Does the ice maker have a built-in light or do I need to keep my flashlight nearby.?
Originally posted on frigidaire.com
No, I do not recommend this product
Very slow ice maker
Spike301
8/21/2020
I recently bought this ice maker for my new Frigidaire top freezer refrigerator.I™™ve never seen a longer harvest cycle in an ice machine and I™™m in the business over 35yrs.Furthermore no automatic shutoff arm ?I™™m hoping the manufacturer has answers or it will be going back
Originally posted on frigidaire.com
No, I do not recommend this product
Nice ice maker
Little Lala
8/20/2020
I purchased the ice maker along with my top freezer refrigerator. The fridge I purchased is great. It has the recessed handles and looks so sleek. I do have an issue with the ice maker. It seems the ice turns into one big ice cube. With a few loose one on top. It makes a lot,of ice. Do I just need to put the ice maker button to off, when bin is particularly full. I don™™t use that much ice. I probably would of been fine with just ice cube trays. But since water line was already there. I figured why not...thanks
Originally posted on frigidaire.com
Yes, I recommend this product
Works well so far!
LAURENNG
8/2/2020
I have had this ice maker for a few weeks now (I purchased it for my new Frigidaire top-freezer refrigerator), and so far it works well. The installers of my fridge had quite a time trying to get this unit in properly, but once they did, it worked perfectly, and after a few test batches, I had great ice. One thing I am confused about is how to get it to stop making ice for a while so I can use up what it has made. There™™s no sensor arm, and the stapled instructions that came in the box were taken away with the rest of the packaging by the installers before I realized they were gone. This is not a fault with the product, but I wish it were easier to find the answer. The good news is, it really cranks out ice! (If Frigidaire wants to respond to tell me how to turn this type of ice maker off and on, I™™d appreciate it!)
Originally posted on frigidaire.com
Yes, I recommend this product
Need Operating Manual!
TonyM2020
7/8/2020
Seems to be nice enough product and no trouble installing. Had install instruction but no operating manual included. Saw how to change the ice size in a response to a review. No install guide or user guide on the product page. Or specifications for that matter.
Originally posted on frigidaire.com
No, I do not recommend this product
It gets the job done
SCChas
6/24/2020
It™™s not anything fancy but it makes ice quickly and I LOVE the square design of the ice cubes. The negative is that the ice tends to accumulate toward the back of the tray and easily falls behind the ice bin.
Originally posted on frigidaire.com
No, I do not recommend this product
Solid ice maker
KBMc
5/15/2020
This ice maker was installed a few weeks after the refrigerator was delivered. The installation was quick and easy. The ice maker is solid and produces ample ice. The only drawback is the design in regards to the freezer shelving. Once the ice maker is installed, there is only one possible position for the freezer shelf, making the bottom section quite small.
Originally posted on frigidaire.com
Yes, I recommend this product
Works for us!
Marleigh74
4/22/2020
Received my ice maker kit and I am very pleased. It works great for a two person home. Not sure it would be good for a larger family. The size of the ice cubes are on the small size but compared to my other fridge that did not have an ice maker, I really like it.
Originally posted on frigidaire.com
Yes, I recommend this product
4 days in....No ice yet
Salamander
3/16/2020
I had the ice maker installed by a technician where I purchased the fridge prior to delivery and I think there are parts missing. Example, I do not see a Feeler Arm as described for most ice makers and another post here describes a test/service button. I have a green power button and there appears to be a place beside it where another button might go but there is no button, just a small hole. I have no instructions since they omitted to put them in. If someone can let me know if I am missing these pieces it would be helpful.
Originally posted on frigidaire.com
No, I do not recommend this product
Great ice maker!
obrienfamily
2/12/2020
We have enjoyed this ice maker in our new fridge! The default setting is programmed to make very small ice cubes (which happens to be our preference), but something to note. It was installed at the time of delivery, and we haven™™t experienced any issues. Overall, definitely recommend!
Originally posted on frigidaire.com
Yes, I recommend this product
Expensive...for what you get
Hermie2000
12/27/2019
I just bought a FFHT1425VV beautiful fridge. I wanted an ice maker so I was excited to get the ice maker. However...when it arrived it was missing pieces. Just the clips for the water line but still....I installed the unit and it makes VERYsmall ice cubes. There are no directions in how to increase or adjust cube size. Even if they did...the tray has small capacity. Frigidaire support is non existent. Wish this freezer was compatible with the older style cube maker which makes large cubes for half the cost
Originally posted on frigidaire.com
No, I do not recommend this product
